Privacy Policy

1. Introduction

Welcome to the STSTSI Commerce website ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect when you visit our website (ststsi.com), how we use it, and what rights you have in relation to it.

Note: This policy applies only to visitors of this website. If you are a customer of a business that uses the STSTSI Commerce platform, please refer to that business's privacy policy for information about how they handle your data.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Submit a contact or demo request form
• Subscribe to our newsletter
• Communicate with us via email

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Message content and inquiries

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent on site, referring website)
• Cookies and similar tracking technologies (with your consent)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To respond to your contact form submissions and demo requests
• Communication: To send you information about our products and services (with your consent)
• Website Improvement: To analyze how visitors use our website and improve its content and functionality
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Email service providers
• Analytics providers (Google Analytics)
• Cloud hosting services

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process (court orders, subpoenas)
• Requests from government authorities
• Protection of our rights, property, or safety

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Access controls and authentication mechanisms
• Regular security reviews

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails or disable cookies through your browser settings

To exercise these rights, please contact us at privacy@ststsi.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site traffic.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences

Google Analytics

We use Google Analytics to collect information about how visitors use our website. This includes pages visited, time spent on the site, and how you arrived at our site. This data is aggregated and anonymous. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies. Note that disabling cookies may affect the functionality of some parts of our website.

8. Data Retention

We retain your personal information for as long as necessary to:

• Respond to your inquiries and maintain our business relationship
• Comply with legal obligations
• Resolve disputes and enforce agreements

Contact form submissions are typically retained for up to 2 years. When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date

Your continued use of our website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@ststsi.com
• Contact Form: www.ststsi.com/contact